Shipping Policy
All items are made-to-order. This means that when you place your order, we print that item just for you, one at a time for the best quality!
Notes:
Due to the global impact of COVID-19, the production and delivery times have been delayed 2-6 business days than the time frame below. We truly apologize for this inconvenience and Thank you for your understanding and sympathy with us in this situation.
SHIPPING COST:
United States: $3.99 (Free shipping on all US orders over $99)
Europe: $9.99
Rest of World: 4.99
SHIPPING CARRIER:
USPS, DHL, EMS, Local Post…
SHIPPING TIME:
Delivery Time = Processing time + Shipping time
We process orders on business days which are Monday through Friday, Eastern Standard Times, and exclude holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
The shipping time really depends on your country’s logistics system. This table may help you measure the shipping time easier.
| LOCATION | *ESTIMATED SHIPPING TIME |
| United States | 7 – 10 business days |
| Mexico, Brazil, South Africa | 8 – 12 business days |
| Rest of the world | 15- 25 business days |
*This doesn’t include the processing time (3 to 7 days). The shipping time starts when the products are already packaged and leave the warehouse.
*All Paypal pending need 10 days to verify and process.
DO YOU SHIP WORLDWIDE?
We provide shipping to over 200 countries around the world. However, there is some location we are unable to ship to, you can check out those non-shipping countries that we could not reach.
If you happen to be located in one of those countries, we will contact you.
WHAT ABOUT CUSTOMS?
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive at your country.
TRACKING INFORMATION
You will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 15 business days, please contact us.
If you attempt to track your package and there is no information available that just means the carrier has not processed your parcel yet. When the parcel is scanned into the system, tracking events will populate on the tracking page.
If it is over your estimated arrival date, please contact us, and we can take care of this for you.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
WILL I BE CHARGED VAT TAXES?
Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package. Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country’s customs policies.
Email: [email protected]
